Privacy Policy

ZAO "SAINT-PETERSBURG.COM" (hereinafter "SAINT-PETERSBURG.COM"), a closed joint-stock company established and operating under the laws of the Russian Federation, registration number 1037800049891, has created this privacy policy to demonstrate our firm commitment to protecting your profile information and informing you about how we handle it. This privacy policy only applies to transactions and activities in which you engage ("Transactions"), and data gathered, on http://www.saint-petersburg.com (the "Website") and does not apply to any other website or offline point of contact between SAINT-PETERSBURG.COM, or any other company, and consumers. Please review this privacy policy periodically as we may modify it from time to time. This privacy policy was last revised on August 17, 2009. Each time you visit the Website or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time.

Your IP Address

Like most e-commerce websites, each time you visit the Website, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Website for you and to diagnose problems with our Website. We use your IP address to help identify you and to gather broad demographic information about you.

Cookies

Like most websites, the Website uses cookies to keep track of your purchases and other activity on the Website and enhance your experience on the Website. We also use cookies to deliver content specific to your interests, to save your password, and if you choose, to save other personal and financial information so you do not have to re-enter it each time you visit the Website. Third parties advertising on the Website may also place cookies on your browser. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas or features of the Website.

Information We Collect From You

In order to operate the Website and provide you with information on products and services that may be of interest to you, we may collect profile information (i.e. information that could be used to contact you such as full name, postal address, phone number and email address), financial information (e.g. passwords and credit card numbers), demographic information (e.g. zip code, hometown, gender, purchase history information and age), public information such as user ratings and reviews and a user name from you. Please note that nowhere on the Website do we knowingly collect profile information from children under the age of 13. The Website also provides you with the opportunity to save, in a personal account (referred to on the Website as "Trip Planner"), restaurant listings, event listings and other information you view on the Website. A collection of such listings and other information that is so saved in a personal account is referred to elsewhere in this privacy policy as "Saved Listings."

Information Other Web Sites Collect From You

On the Website, we place links to other websites operated by other parties. Some of these other websites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other websites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other websites or these other websites' business practices, and that this privacy policy does not apply to these other websites. Consequently, the operators of these other websites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Website. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

How We Use Personal Information

We use your profile information to help us efficiently perform Transactions on the Website, to contact you when necessary in connection with Transactions, and to send you information, offers and other promotional materials for SAINT-PETERSBURG.COM's or third parties' goods or services. We carefully select the information we send to you and attempt to send you offers that are of value to you, such as discounts, exclusive offers or special event information. The Website provides you with the option of declining to receive offers from SAINT-PETERSBURG.COM by "opting-out" of receiving this type of communication.

To process Transactions on the Website, we may share your profile information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, order fulfillment and promotional fulfillment. We require these entities not to use your information for any other purpose.

By purchasing or making reservations for products or services, electing to receive communications (such as emails or magazine subscriptions), or electing to participate in contests or other programs (such as discount or rewards programs) offered by third parties on the Website, you consent to our providing your profile information to those third parties. Those third parties may use your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we will have the right to use and disclose all such information you submit in the same manner in which we use and disclose all other information you submit.

Your profile information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of SAINT-PETERSBURG.COM. We may also disclose specific information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of SAINT-PETERSBURG.COM or other visitors to the Website. We also may disclose your profile information to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control. However, all of these parent, subsidiary and affiliated legal entities and businesses that receive your profile information from us will comply with the terms of this privacy policy with respect to the use and disclosure of such profile information.

Any third party with whom we are allowed to share your profile information is authorized to use your profile information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Those who contact you will need to be instructed directly by you regarding your preferences for the use of your profile information by them.

Please read the information below under the heading "How We Use Public Information, Reviews, Ratings and User Names" to learn how we may make some of your profile information accessible to the public via the Website or via other means.

How We Use Financial Information

We use your financial information to check your qualifications, to bill you for products and services and to enable you to participate in discount, rebate and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of Transaction that uses financial information, on the Website, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your Transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process the Transaction. By purchasing, or making reservations for, products or services of third parties offered on the Website, or by participating in programs offered on the Website that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Any of these various third parties are authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you accept that we are not responsible or liable for any of their actions or omissions.

How We Use Demographic Information and Saved Listings

We use demographic information and Saved Listings to tailor the Website and communications to the interests of our users. We may share demographic information and Saved Listings with advertisers and other third parties ("Sponsors") so that they can tailor their advertisements and communications to the appropriate audience. If you consent to have us share your profile information as described above, then the demographic information and Saved Listings that we provide to Sponsors may be linked to your profile information so that Sponsors will be able to know about your demographic information and will also know what your Saved Listings are. If you do not consent to have us share your profile information as described above, then we will only provide your demographic information to Sponsors on an anonymous and aggregated basis.

How We Use Public Information, Reviews, Ratings and User Names

When you register on the Website for any service or section of the site that requires such registration, you must enter a user name. You will also be given the chance to designate certain of your profile information and other information as "public" or "private". You may change these public/private designation. The Website provides you with the opportunity to give user reviews and ratings for restaurants, hotels, bars, events and other items. Your user name and public information may appear next to your user reviews and ratings as they are posted on the Website. Your user name and public information may also appear on a User Profile section of the Website. Please note that if you designate your email address as "public" information, then other Website visitors may see your email address and send you emails. We may also use and disclose your user name, public information and reviews and ratings in any other manner.

Our Security Precautions, Location of Information

When you provide profile information to the Website, you must enter a user name. You may also be given the chance to designate certain of your profile information and other information as "public" or "private" and to opt-out of receiving certain communications from us and third parties, as described above. We also give you the opportunity to opt-out of certain communications and/or modify profile information you have provided to us. Please be aware that it may take several hours for the changes you make to your public information or your public/private information designations to take affect on the public areas of the Website. We thank you for your patience.

After you submit personal information in connection with purchasing or reserving products or services, electing to receive communications or electing to participate in contests, or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Website, we may use such information to send you marketing emails. However, if we do so, we will provide a link that you can click on to opt-out of receiving subsequent marketing emails generated from the same such information. In many cases we will also provide opt-in boxes so that you can indicate your preferences before receiving marketing emails.

Please note that changing or deleting your information, or otherwise opting-out of receipt of email communications from SAINT-PETERSBURG.COM will only change or delete the data in our database for purposes of future Transactions on the Website and for managing future communications from SAINT-PETERSBURG.COM. These changes and deletions will not change or delete information that we may have already forwarded to credit card companies or any other third parties, all as provided above in this privacy policy.

If you have any questions or concerns about this privacy policy, the practices of the Website, or your dealings with the Website, you can contact us at legal@saint-petersburg.com You can also send us mail to: SAINT-PETERSBURG.COM, c/o Legal Department, 154 Engelsa Prospekt, Suite 226, St. Petersburg 194358, Russia, or contact us by telephone (+7 (812) 380-2478) or fax (+7 (812) 380-2479).